Onze visie

Onze visie

De wereldwijde experts zijn op gebied van sales en sales management
Onze missie

Onze missie

Wij helpen u om uw strategieën te implementeren en sterke verkoopresultaten te behalen.
Sales Award

Sales Award

Mercuri International in de Top 20 Sales Training organisaties, reeds 5 jaar op een rij
Sales in the 3rd Millennium

Sales in the 3rd Millennium

Wat is de rol van de verkoper in de toekomst ?
Ons aanbod

Ons aanbod

Check ons aanbod voor trainingen, workshops, coachings, consulting, competence evaluatie enz.
70% van de buying journey gebeurt online - Ja of neen ?

70% van de buying journey gebeurt online - Ja of neen ?

Mercuri International Benelux Survey Inkoop-Verkoop. Samenvatting van de resultaten onder "Nieuws"

Taking Sales to a Higher Level

Case Studies

Case Studies

Life Fitness - Academy

Life Fitness - Academy

De uitdaging

Life Fitness en Mercuri International zijn sinds 2014 partners in het ontwikkelen en uitvoeren van opleidingsmodules voor hun grootste en groeiende markten zoals Rusland, Verenigde Arabische Emiraten, Frankrijk, Ierland, Turkije en Saoedi Arabië.

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Customer service excellence with Maersk Line

Customer service excellence with Maersk Line

In oktober 2016, heeft de Association of Talent Development Maersk Line tot Winnaar van de prestigieuze BEST Awards uitgeroepen. Deze titel erkent organisaties die bedrijfsmatig succes hebben getoond door middel van talent ontwikkeling van personeel.

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Lyreco - Learning by doing

Lyreco - Learning by doing

The challenge

Lyreco has a strong belief that in a competitive market their sales teams can make the difference. Therefor they were looking for a new way of training in order to cope with more complex selling situations.

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Brabantia - Value Selling

Brabantia - Value Selling

Value Selling, a total process

 

The challenge

n 2013, the company Brabantia has gone through a transformation in which the almost 100 years old family company has taken a different course.

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Competitive Selling - The 6 Battle Fields

Competitive Selling - The 6 Battle Fields

THE CHALLENGE

Velux is a global company selling roof windows. The company has many stakeholders to cater for: installers, distributors, architects etc. The role of the stakeholders varies from country to country, as does the competitive situation.

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Case Study Plaza Bowling

Case Study Plaza Bowling

The challenge for the 4 Plaza Bowling units :

2013-2014 : HR construction (the right person at the right place) => Done 2014-2015 : to confirm/to anchor (cost mgt) => Done 2015-2016 : development diversification (turnover) => next challenge With the vision to offer in 2019 a ‘multi-entertainment-center’ experience ..
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Customer Journey en Service Perfection centraal bij Primagaz

Customer Journey en Service Perfection centraal bij Primagaz

In het kader van de PRIMAGAZ aanpak waarbij de Customer Journey en de Service Perfection centraal staan, was het een logische stap om naast de direct sales teams ook de CST medewerkers te betrekken.

De CST medewerkers krijgen meer en meer te maken met complexe gesprekken.

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Value Selling bij Brabantia

Value Selling bij Brabantia

In de diverse markten binnen en buiten Europa heeft Brabantia een verschillende marktpositie.In markten als de Benelux en UK is Brabantia marktleider. In landen als Oostenrijk, Polen en deVerenigde Staten is Brabantia een challenger. Dit vraagt van de verschillende key accountmanagerseen andere aanpak in sales.

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Strategic Account Management case study within the technology sector

Strategic Account Management case study within the technology sector

This case study shows how Mercuri International has helped one of the world's most prominent companies and Europe’s largest technology conglomerate to form closer and more effective relationship with key accounts and hence increase cross selling across different regions and industries.

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Improving Value-Based Selling

Improving Value-Based Selling

A case study from Celemi, a subsidiary of Mercuri International, on how ACL – a leading global provider of audit analytic technology – used Apples & Oranges to make the company’s experienced sales reps understand and work with value-based selling instead of price-based selling.

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KAM & Negotiation with a Consumer Goods company

KAM & Negotiation with a Consumer Goods company

Learn how Mercuri International applied the "Competence Clock" approach to design and implement a training program for a consumer goods company. The program brought a large increase in KAM and negotiation skills which led to an increase of 15% in turnover in two years. 

Click on the .pdf file below to find out more.

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Kuehne+Nagel works with Mercuri International to improve sales

Kuehne+Nagel works with Mercuri International to improve sales

A testimonial from one of our clients, Kuehne+Nagel - a leading global provider of fully integrated supply chain solutions – on how Mercuri International has worked with Kuehne+Nagel to improve their Sales Leadership, Sales Productivity Planning, Consultative Planning, Negotiation Skills, Presentation Skills, Sales Coaching and Customer Servic..

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Measuring Return on Training Investment

Measuring Return on Training Investment

A global Bank appointed Mercuri International to deliver 35 relationship-based negotiating programmes to 316 bank relationship managers across five departments, in ten months. The commercial impact has been tremendous and the training investment repaid in the first three months.

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Sales Excellence in the Technology Sector

Sales Excellence in the Technology Sector

Sales Excellence in the Technology Sector A case study on how Mercuri International has helped one of the leading providers of desktop computers and notebooks to improve their sales and go from a market position of 2 or 3 in some countries to become number 1.

Click on the .pdf file to read more.

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Increasing in-store sales conversion

Increasing in-store sales conversion

Mercuri International helped a client in the retail industry to improve the management of the customer portfolio and to improve the measurement of the impact of gains or losses of customers. “Very professional consultants, accurate diagnosis, appropriate and adaptable methods, that really created results.

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Strengthening the sales skills of people with a highly technical profile

Strengthening the sales skills of people with a highly technical profile

Learn how Mercuri International helped a client that needed to move from a reactive sales process in the world of photography to a proactive sales approach in the competitive phone market.

To open the document, please click on the .pdf file below.

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The Analysis Phase of the Project - Interview with Pierre Jover at HP

The Analysis Phase of the Project - Interview with Pierre Jover at HP

This video is part of a series of interviews with Pierre Jover, Vice President & General Manager Channel Sales PPS EMEA at Hewlett Packard, on the Fly High Senior Management Development program developed and successfully implemented with Mercuri International and PMI.

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Consolidation - Interview with Pierre Jover at HP

Consolidation - Interview with Pierre Jover at HP

This video is part of a series of interviews with Pierre Jover, Vice President & General Manager Channel Sales PPS EMEA at Hewlett Packard, on the Fly High Senior Management Development program developed and successfully implemented with Mercuri International and PMI.

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The Consulting Phase of the Project- Interview with Pierre Jover at HP

The Consulting Phase of the Project- Interview with Pierre Jover at HP

This video is part of a series of interviews with Pierre Jover, Vice President & General Manager Channel Sales PPS EMEA at Hewlett Packard, on the Fly High Senior Management Development program developed and successfully implemented with Mercuri International and PMI.

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Implementation - Interview with Pierre Jover at HP

Implementation - Interview with Pierre Jover at HP

This video is part of a series of interviews with Pierre Jover, Vice President & General Manager Channel Sales PPS EMEA at Hewlett Packard, on the Fly High Senior Management Development program developed and successfully implemented with Mercuri International and PMI.

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Outcomes for the Business - Interview with Pierre Jover at HP

Outcomes for the Business - Interview with Pierre Jover at HP

This video is part of a series of interviews with Pierre Jover, Vice President & General Manager Channel Sales PPS EMEA at Hewlett Packard, on the Fly High Senior Management Development program developed and successfully implemented with Mercuri International and PMI.

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Outcomes for the people - Interview with Pierre Jover at HP

Outcomes for the people - Interview with Pierre Jover at HP

This video is part of a series of interviews with Pierre Jover, Vice President & General Manager Channel Sales PPS EMEA at Hewlett Packard, on the Fly High Senior Management Development program developed and successfully implemented with Mercuri International and PMI.

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Results of the Project - Interview with Pierre Jover at HP

Results of the Project - Interview with Pierre Jover at HP

This video is part of a series of interviews with Pierre Jover, Vice President & General Manager Channel Sales PPS EMEA at Hewlett Packard, on the Fly High Senior Management Development program developed and successfully implemented with Mercuri International and PMI.

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Training - Interview with Pierre Jover at HP

Training - Interview with Pierre Jover at HP

This video is part of a series of interviews with Pierre Jover, Vice President & General Manager Channel Sales PPS EMEA at Hewlett Packard, on the Fly High Senior Management Development program developed and successfully implemented with Mercuri International and PMI.

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Why Mercuri/PMI - Interview with Pierre Jover at HP

Why Mercuri/PMI - Interview with Pierre Jover at HP

This video is part of a series of interviews with Pierre Jover, Vice President & General Manager Channel Sales PPS EMEA at Hewlett Packard, on the Fly High Senior Management Development program developed and successfully implemented with Mercuri International and PMI.

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Advice to others - Interview with Gertjan van der Weijden at Philips

Advice to others - Interview with Gertjan van der Weijden at Philips

This is a series of videos based on interviews with Gertjan van der Weijden, Director of Customer Service and Operations at Philips Healthcare Benelux, about the Trusted Advisor program for Service Engineers developed and successfully implemented with Mercuri International.

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Advice to others - Interview with Pierre Jover at HP

Advice to others - Interview with Pierre Jover at HP

This video is part of a series of interviews with Pierre Jover, Vice President & General Manager Channel Sales PPS EMEA at Hewlett Packard, on the Fly High Senior Management Development program developed and successfully implemented with Mercuri International and PMI.

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Background - Interview with Gertjan van der Weijden at Philips

Background - Interview with Gertjan van der Weijden at Philips

This is a series of videos based on interviews with Gertjan van der Weijden, Director of Customer Service and Operations at Philips Healthcare Benelux, about the Trusted Advisor program for Service Engineers developed and successfully implemented with Mercuri International.

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Keys to Success - Interview with Gertjan van der Weijden at Philips

Keys to Success - Interview with Gertjan van der Weijden at Philips

This is a series of videos based on interviews with Gertjan van der Weijden, Director of Customer Service and Operations at Philips Healthcare Benelux, about the Trusted Advisor program for Service Engineers developed and successfully implemented with Mercuri International.

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Outstanding Account Management with Siemens

Outstanding Account Management with Siemens

Many companies have an established Account Management approach and teams but often it is not working the way they want it to.  Mercuri International has helped many companies to improve their business in the following areas:

Maximising customer revenues through selling the complete portfolio profitably.
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Hewlett Packard Excellent Sales management training

Hewlett Packard Excellent Sales management training

Op deze pagina treft u een aantal links met een serie van interviews met Pierre Jover, Vice President & General Manager Channel Sales PPS EMEA bij Hewlett Packard, over het ‘Fly High Senior Management Development program’ ontwikkeld en succesvol geïmplementeerd met Mercuri International en PMI.

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Philips Trusted Advisor program

Philips Trusted Advisor program

Dit is een reeks video's gebaseerd op interviews met Gertjan van der Weijden, Director of Customer Service and Operations bij Philips Healthcare Benelux, over het Trusted Advisor programma voor Service Engineers ontwikkeld en succesvol geïmplementeerd met Mercuri International.

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